Lighting in healthcare centres requires balance between aesthetics and functionality. The right illumination is essential for medical staff to perform their duties and, as growing consensus suggests, aid in patients’ recovery. Bradford Keen speaks to architects and lighting specialists working across three continents about light’s healing properties.

From ancient Egyptians worshiping the sun god Ra to a parent parting the bedroom curtains of a moping teenager, light intuitively feels right. It is able to create perspective and alter moods. When intuition is verified by science, we feel vindicated by our innate wisdom.

Light has long been manipulated in effective design, but it is now permeating healthcare centres too. Gone are the days of bright, blue lights bearing down from above with the promise of sterility. Instead, the shifting ethos, backed by medical studies, has evolved to focus on how natural and artificial light can give patients a healthy glow.

“About five to ten years ago, healthcare design had a lot more of a clinical and institutional feel,” says Philip Schuyler. “People used really high colour temperatures – over 4,000k.” The electrical engineer at HH Angus explains that the industry now seeks to create a soothing environment mimicking someone’s home or a communal space, while balancing aesthetics, cost efficiency and functionality.

HH Angus and CanonDesign have undertaken a mammoth project. Spanning two blocks in downtown Montreal, the 21-storey Centre Hospitalier de l’Université de Montréal (CHUM) subsumes three existing facilities – Hôtel Dieu, Hôpital St Luc and Hôpital Notre-Dame – in what will be one of North America’s largest academic medical centres, spanning three million square feet. Phase one of the project, which includes the hospital and ambulatory building, was completed recently, while phase two’s office building is set for 2021. The healthcare district is set to teem  with social activity, boasting an amphitheatre,
natural green spaces and one of the country’s largest displays of artwork.

The direct health benefits of lighting – improved mood, reduced hospital stay, lower mortality rates, among others – are proven, as is light’s ability to help create a sense of shared calm for patients and their loved ones.

“Lighting makes people feel a lot more receptive to treatment,” Jocelyn Stroupe, director of healthcare interiors at CanonDesign, says. “Often, healthcare encounters are filled with anxiety. We want to be sure anyone who enters the building feels a sense of comfort.”

This mindset of making hospitals communal and homely spaces is relatively new but  gaining credence among architects.

“People usually go into healthcare facilities with humility,” says architect Joaquin Perez-Goicoechea. “They are searching for something; they need support and, if the building can help them achieve this, it brings satisfaction to all of us.”

This was the weighted starting point for the cofounder of AGi architects when designing the Hisham Al Alsager Cardiac Center in Kuwait. “People with chronic diseases require constant contact with doctors,” says Perez- Goicoechea. Their loved ones often spend many hours at their side or in the facility, which motivated the architect to design the centre as a place for social cohesion. “Light is extremely important for this. It must be a sanctuary,” he adds.

With red aluminium panels, the cardiac centre is designed and coloured – at the behest of the medical staff – to resemble a heart. Its large windows, on the north facade, open up to the dazzling blue of Kuwait Bay.

The multiple vertical skylights maximise natural light. Pollution and dust dictated their positioning. Placed flat and horizontally, they would have gathered too much grime, rendering them useless even with a stringent maintenance plan.

Lighting is a powerful “abstract and immaterial architectural tool,” says Perez-Goicoechea. “The issue is how you see the space as a structure on a sequence, which is identified by different lighting experiences depending on the use or character you want to give to that space.

“If you are going to be sitting in a waiting area for half a day, because this is the reality, you don’t want to be sitting under white, fluorescent lights. You want to be under warm ambient lighting that makes it cosier; it frames the space.”

The diffused ambiance of CHUM

AESTHETICS VERSUS FUNCTIONALITY

This is where striking a balance is essential. “It needs to be a safe environment,” Stroupe says, “and lighting has to be designed so staff can perform their job without issue.” With many hard surfaces in healthcare facilities, eliminating glare is just one necessary consideration as it will help reduce fatigue on the eyes.

It’s not only the staff, of course, but patients too. “They are often in their rooms or being transported through corridors lying on their backs,” Stroupe says. “We’d like to avoid having something in the ceiling shining in their eyes and causing discomfort.”

Nowhere is this balance between comfort and function more important than at the Dommartinlès-Toul, a short and long-term residential facility in France for people with epilepsy. While there aren’t any operational procedures being carried out, staff need to perform regular functions such as administering medication. The importance of this cannot be overstated, as was seen in a study from the early 1990s, where pharmacists’ prescription-dispensing error rate was heavily dependent on their workspaces being sufficiently lit.

A more pressing factor for epileptics is that stress – often noise and light – can be a major trigger for seizures.

“We concentrated on soft materials,” says Atelier Martel’s co-founder, Marc Chassin. The architect implemented sound absorption materials and low, non-aggressive beam lighting. The firm worked with two artists on the project to add gentle touches such as shallow, sphered indents on the external facade to pay homage to the tablet from around 600BC, considered the first written record of epileptic symptoms. Internally, a tapestry of wool acts as a centrepiece to create warmth and comfort.

“This attention to detail is very important for the people who live there,” he says. “In the bedrooms, we have really big windows that open widely, making the space feel larger, almost like a terraced area.”

A UK study from 2013 showed that patients’ length of stay in hospital was reduced by 7.3 hours per 100lux increase of daylight and, in 1998, a study of patients in a cardiac facility’s intensive-care unit found mortality rates were higher in dimly lit rooms.

An earlier study, published in Science in 1984, found patients in rooms with windows facing trees recovered 8.5% faster and required less pain medication than those with views of a brick wall.

At CHUM, there are multiple outside areas. Beyond the obvious benefit of being a place to breathe in revitalising air, they were also designed for those inside the building. “We wanted to provide people a green and healing view,” Stroupe says. “It is a very tight urban site with amazing views of the city, but this is a little more intimate.”

Lit naturally during the day and benefitting from artificial light spilling out from the inside of the building in the evening, Schuyler says they took a minimalist approach for the terraces. “There is very little specialist lighting in those terrace spaces,” he says, “but they were supposed to be more natural and comfortable.”

When natural and artificial light shine in perfect choreography, architects manage to create a “diffused ambiance”, says Perez-Goicoechea, where different sources of light react to alter the perception of space.

Studies have shown that daylight is not necessarily superior to artificial lighting but, rather, capitalising on a combination of the two yields the best results. At the epileptic care facility in France, Chassin says different sources of light are used but often with their origin concealed, rendering illumination a general impression rather than a location-specific function. “The idea of softness is in the architecture,” Chassin says, “but also in the technical aspects of light.”

Another essential function of light is how it empowers patients. “We gave people control  over their own lighting,” Chassin says. “It is important specifically for those with epilepsy because certain sorts of lighting and frequency can cause seizures.”

Even in situations where lighting does not directly impact a patient’s medical condition, it can afford them a greater sense of empowerment.

“Patients are in a stressful environment,” Schuyler says. “A big part of promoting wellness is being able to control their environment.”

A visitor bathes in natural light at the Dommartin-lès-Toul care home.

FIND THE WAY

In any healthcare facility, not least one the size of CHUM, clear navigation is essential. Staff need to find their way between departments, patients have to go for tests and therapy, and visitors wish to locate their loved ones with ease.

“Every encounter has to be understandable and clear,” Stroupe says. “The wayfinding aspect is immensely important and lighting plays a big role in how we can emphasise the passage of travel for people in this facility. Lighting needs to work to support the architectural design.”

The navigational aspect plays a huge role in epileptic patients’ comfort and orientation. In the aftermath of a seizure, patients will be muddled and confused. Using light, and external contextual cues such as the courtyards and trees outside, helps them reorient themselves, offering much needed succour.

Focusing on the human condition, architects can ensure lighting is used in healthcare centres to make the work of medical staff easier and more efficient, but also help improve the physical and psychological welfare of its patients. There may no longer be a need to invoke the power of Ra, but the benefits of light remain integral to human well-being.

Leaf Review Magazine
January 2017

Congratulations to our client – TD Bank Group – on achieving the WORLD’S FIRST WELL™ Gold certification for their TD23 project of the WELL Building Standard. This ground-breaking achievement is a new milestone in the development, growth and expansion of the WELL™ Certification program.

HH Angus is proud to have participated in the first project to be certified WELL Gold by the International WELL™ Building Institute (IWBI) through version 1 of its WELL Building Standard (WELL). We congratulate TD Bank Group for the success of their pilot project – the 23rd Floor of Tower One at the Toronto Dominion Centre. The project provided us with an excellent understanding of the WELL™ certification process.

The WELL™ Building Standard is the first of its kind to focus on the health and wellness of building occupants. It identifies performance metrics, design strategies and policies that can be implemented by owners, designers, engineers, contractors, users and operators of buildings. We believe that the Standard has the potential to be widely embraced and adopted in conjunction with current LEED practice, so we’re very pleased to be involved with WELL™ in its early stages.

HH Angus’ Commercial Division has worked with TD Bank Group on portfolio optimization for several years. This work has been geared to implementing a broad infrastructure renewal. The Optimization project also represented Canada’s first Integrated Project Delivery contract for a commercial interior, and was the first TD corporate interior to obtain LEED Platinum Certification.

At HH Angus, we believe that the WELL™ Building Standard has the potential to one day be widely embraced and adopted in conjunction with current LEED practice, so we’re very pleased to be involved in the early stages of this standard, and to be able to support a valued client in this effort.

Read the Canadian Green Building Council article on TD23’s WELL certification.

The first phase of the Centre Hospitalier de l'Université de Montréal (CHUM)  is almost complete. The structural and mechanical-electrical engineers describe the challenges of designing for this massive P3 construction project on a tight urban site.

MECHANICAL AND ELECTRICAL DESIGN

By Nick Stark, P.Eng., Vice President
HH Angus & Associates
The mechanical engineering design for CHUM had to meet many challenges, not the least of which was the sheer magnitude of the project on a congested urban site. There was also a strict energy target, along with request-for-proposal (RFP) requirements that drove alternative approaches.

In spite of the challenges presented by its sheer size, the project design was completed in Revit, enabling enhanced coordination of more than 2,500 building services drawings. Over 60 MEP models had to be maintained and data driven processes were developed to manage the information. Online collaboration sessions were essential for coordinating the work between HH Angus in Toronto, the project office in Montreal, and Cannon Design offices across the U.S.

Locating the plant. Locating the heating, cooling and emergency generator plants for an urban hospital complex presents a challenge. Traditionally a plant of this size would be located at grade in a separate building where it could be isolated from the clinical functions of the hospital. However such space did not exist on the CHUM site. The initial schemes positioned the plant below grade, but the real estate proved too valuable and was needed for clinical functions.

HH Angus developed a scheme to locate the plant 80 metres in the air above the ambulatory block. The boilers and chiller share one level, and the generators and cooling towers share another. These floors sit on top of an air handling plant room, forming a volume 30 metres high, fully enclosed with louvres. With this location, the design had to overcome challenges for the mitigation of noise and vibration.

The central plant consists of six dual fuel hot water heating boilers with a total output capacity of 30,900 kW, six dual fuel steam boilers and one electric boiler totalling 47,000 kg/hr. In addition to serving the needs of CHUM, the heating plant also supplies CRCHUM, the adjacent research centre, with steam and hot water. The cooling capacity is 9,000 tons in two multistage process chillers, two centrifugal heat recovery chillers and five conventional chillers.

  • Energy saving systems. The client mandated an energy consumption target of 40% less than the ASHRAE 90.1-1999 baseline — a very aggressive target for an urban acute care hospital. Every system that consumes energy was strategically assessed against possible alternative solutions.
    The modelling target was achieved using a multi-pronged approach that incorporated:
  • space by space control of air volumes (supply and exhaust)
  • enthalpy heat recovery wheels on virtually all air handling systems
  • reduced fan energy by reducing air velocity through air handling units and ductwork
  • process cooling and chiller heat recovery systems as the primary source of low temperature reheat water
  • a condensing boiler stack economiser
  • lighting power reductions coupled with occupancy and daylighting controls
  • control strategies including supply air temperature reset.
  • In terms of environmental and energy design, the building is targeted for LEED Silver designation, with a potential for LEED Gold.

Ventilation systems and heat recovery. Ventilation in a hospital is the system that requires the most plant space, not only in terms of plant room floor area, but also for vertical shafts and ceiling space. The RFP imposed a number of requirements, including HEPA filters on all systems serving clinical areas, no air recirculation between departments, and a high level of redundancy – all with a limited air handling unit size. To meet these requirements would have required two full intermediate mechanical floors and at the same time would have severely compromised the system’s future flexibility. HH Angus worked with CHUM to develop an alternative approach.

Where the RFP required a distinct air handling unit for each department, we proposed the use of 100% outdoor air units serving multiple floors where the occupancy was similar, and demonstrated to the hospital the merits of this approach from the perspective of infection control and future flexibility.

To mitigate the energy penalty of 100% fresh air systems, we proposed enthalpy heat recovery wheels. The RFP initially prohibited these wheels, but we used our 25+ years of successful experience with the technology to demonstrate to CHUM and their compliance team that their infection control concerns could be successfully mitigated with the right components and controls. The RFP was then modified accordingly.
The RFP also mandated a standby air handling unit for each unit serving a critical care space. This solution would have required much higher capital and operating costs over the life of the building, as well as more space. We developed an alternative approach by combining a number of air handling units together into one duct system to share the redundant capacity. This solution considerably increased the overall reliability of the systems while reducing operating costs.

Lastly we demonstrated that the restriction on air handling unit size could be raised to 33,000 l/s without any practical impact. Even so, 46 air handling units are required for a total supply volume of 1,300,000 l/s.

Combining these alternative approaches in the ventilation system design resulted in many benefits, including the ability to modify the occupancy of the spaces and enable future renovations. The net result was that additional clinical floors could be constructed under the zoning height restriction, which was a key factor in developing a successful bid.

Operating suites. The 39 operating rooms (ORs) had to be spread over two floors, even with a floor plate the size of two football fields. HH Angus located a main air handling plant room on the floor immediately above to enable direct servicing of the ORs. The supply and return terminal boxes as well as the terminal humidifier for each OR is located in the plant room, reducing the need for maintenance personnel to enter the ceiling space of the sterile area.

Plumbing and medical gas. The domestic water supply in a typical hospital may consist of one or possibly two pressure zones. For CHUM, with a difference in height of 120 metres from the lowest mechanical room five floors below grade to the roof, five separate pressure zones had to be created. The scale of the medical gas system is unprecedented: over 11,000 outlets.

Electrical distribution. The project required understanding the crucial demands placed on a hospital’s electrical system and knowledge of the intent and intricacies of codes and standards. Our team designed an electrical system that is robust, reliable and resilient, and one that met the owner’s RFP requirements in a cost-effective manner.
The high voltage distribution system includes 25kV and 4160V switchgear, with four incoming Hydro Québec lines totalling 36MVA. The emergency power generation system for the CHUM complex consists of four 2.5 MW diesel generators, generating at 600V, with four 2.5 MW back-up generators producing 4160V.

Lighting, fire protection and security systems. Lighting layouts were designed to balance the aggressive LEED requirements with CHUM’s stringent requirements for light levels. To provide an atmosphere that is elder-friendly efforts were taken to ensure even illumination, with gradual changes between adjacent spaces. The lighting is controlled by a building-wide lighting control system.

The addressable two-stage fire alarm system is combined with the public address system. Two complete CACF (central alarm and control facility) rooms were provided.
The security systems include CCTV, card access, intercom, and a real-time locating system. The card access system and CCTV system are IP based using POE (power over ethernet), which minimizes the risk of down time by using a centralized UPS system.

Published in Candian consulting engineer magazine - December 2015 edition (page 10)

Click to read complete article 

Asset tracking targets efficiency to reduce hospital costs, improve patient care

Patient safety and outcomes have traditionally been key performance indicators for hospitals in Canada, but recently value and efficiency have emerged as increasingly important performance metrics. The introduction of new devices and technology that contribute to clinical and financial targets provide an opportunity for hospitals to leverage strategic investments. 

Real-Time Locating Systems

In 2012, Canada spent $60.6 billion on hospitals alone, up more than $10 billion from 2009. Although total healthcare spending (encompassing hospitals, drugs, physicians, administration and capital) has grown steadily in the last two decades, the percentage share of funding allocated to hospitals has steadily dropped in the last 40 years, from nearly half of total healthcare spending in 1975, to less than one-third in 2012. Hospitals have had to deliver the same services to more patients without significant increases in funding to match demand. As a result, there is a greater emphasis on efficiency alongside patient safety and satisfaction.

Hospitals have had to deliver the same services to more patients without significant increases in funding to match demand

American hospitals are considered by many to be at the forefront of embracing cutting-edge technologies aimed at reducing costs and improving efficiency. Other countries often follow-suit once there are proven U.S. hospital business cases that substantiate the benefits.
A recent example of this is the widespread adoption of real-time locating systems (RTLS), which are used to track patients, staff and assets. RTLS typically uses Wi-Fi or proprietary technology, or a combination of both, to triangulate the location of radio-frequency tags within a building and then display the locations on a map. Tags are attached to people or items to be tracked. Authorized staff are able to easily search for the location of a specific tag or category of tags. RTLS is now being implemented in the majority of new build and redevelopment hospital projects in Canada.

Many of the financial benefits of RTLS come from the ability to track assets and equipment in a hospital. Other benefits include increased staff efficiency and satisfaction, improved maintenance, reduced capital replacement costs and evidence-based decision-making.

Increased Staff Efficiency and Satisfaction

Data from the Canadian Institute for Health Information suggests that worker compensation makes up more than 60 per cent of total hospital costs and the majority of this goes to nurses. Other studies have shown that nurses spend between seven and 20 per cent of their shift searching for equipment and supplies, taking time away from patient care and other responsibilities. Asset tracking significantly reduces “wasted” time locating items, which improves nursing efficiency. It also benefits patients since outcomes improve when nurses are able to spend more time at the bedside.

Improved Maintenance

The efficiency gains extend to biomedical and facilities staff as well. Preventive maintenance is not only important for maintaining warranties and extending the useful life of equipment, but also has a critical impact on patient safety by ensuring that medical equipment is functioning properly. Research by the World Health Organization indicates that globally, up to 60 per cent of hospital medical equipment is not maintained properly, potentially leading to premature failure or adverse patient outcomes. Given that significant time is often spent locating equipment for maintenance or recalls (with mixed success), asset tracking improves operational efficiency, capital replacement and clinical metrics by ensuring that support staff are able to easily find it.

Reduced Capital Replacement Costs

A study by the American national care network VHA, Inc. (formerly “Voluntary Hospitals of America”) found that, on average, U.S. hospitals spend $4,000 per bed per year replacing lost or stolen equipment and supplies, leading to a total capital cost of approximately $2 million per year for a typical 500-bed hospital. Furthermore, research suggests hospitals buy 20 to 50 per cent more equipment than required, and most equipment has only a 40 to 50 per cent utilization rate.
Asset tracking reduces the required fleet size by making equipment more available and increasing its utilization, a benefit which the Ottawa Hospital leveraged to reduce an upcoming infusion pump deployment by approximately one-third after implementing a RTLS on its 3 million-square-foot campus.

Evidence-Based Decision-Making

When it comes to making purchasing decisions, there is generally a lack of clear information related to hospital needs, which can lead to an inefficient use of capital funds.
Asset tracking provides the data required to assess equipment usage, maintenance and failure rates in order to drive evidence-based purchasing decisions. This eliminates unnecessary equipment purchases and improves the overall usefulness of the hospital’s assets.

Building a Business Case

The return on investment (ROI) for RTLS is typically based on three areas of cost savings: improved clinical efficiency (operational/labour savings); increased utilization/fleet reduction (capital equipment savings); and reduction in loss/theft (capital equipment savings).

There are a number of different methods used to estimate the ROI for a given area of cost savings.

For operational efficiencies, ROI can be estimated using time studies, which track the amount of time spent finding equipment and supplies. These time studies should target assets that are routinely needed or those that take a long time to find, such as stretchers, wheelchairs, infusion pumps and IV poles. 

Savings in capital expenditure can be estimated using industry averages. When considering the savings associated with fleet reduction, equipment fleets can generally be reduced by up to one-third. Theft can be reduced up to 50 per cent, depending on the current theft rate in the healthcare organization.

ROI calculations should take into account both the operational and capital expenditure savings anticipated through the implementation of asset tracking by calculating a total annual savings and estimated payback period based on information available within the organization.

 Maximizing the Investment Value

Although asset tracking is an effective tool for improving hospital efficiency, maximizing the investment value requires looking beyond immediate cost savings to understand how the solution fits with the overall strategy and goals of the healthcare organization. For example, automatically making the real-time information available (through asset tracking) to other hospital systems helps reduce manual data entry, 

Maximizing the investment value requires looking beyond immediate cost savings to understand how the solution fits with the overall strategy and goals of the healthcare organization.

freeing up additional resources and improving the quality and availability of information. To identify and maximize these opportunities, design and implementation of the RTLS should include consultations with clinical, support and facilities staff. The Angus Connect group facilitates this process by providing clinical and technical input to the design and planning for a real-time locating system, and how its functionality fits with the overall organizational strategy.
Ultimately, asset tracking provides an opportunity for healthcare organizations to reduce costs and provide better quality care for patients by improving hospital efficiency. The outlook is still optimistic: There may be unprecedented financial pressure on hospitals but there is a parallel unprecedented opportunity in the availability and effectiveness of new technology.

Author: Kim Osborne Rodriguez, P.Eng., RCDD

Published July 2015 in the Canadian Healthcare Facilities Magazine