Angus Connect's ICAT/IMIT team is helping lead the charge in designing one of British Columbia's first 'smart hospital' facilities - the new Surrey hospital and BC Cancer Centre (NSHBCCC). 

Currently in design, the Fraser Health Authority’s next-generation healthcare facility represents a pivotal step toward fully connected, digitally enabled care environments in Canada.

Shaping the Smart Hospital Vision

Our approach integrates digital strategy, data-driven decision support, and clinical readiness from day one. Incorporating principles from the new CSA Z8005:24 – Special Requirements for Digital Infrastructure and Digital Health Care Technologies, the project team is embedding best practices in interoperability through systems integration design, extensive stakeholder engagement, and future-proof planning to ensure that digital systems enhance, rather than complicate, care delivery.

This facility will leverage technology not as an overlay but as an integrated layer of care — connecting patients, staff, and the building itself to improve safety, efficiency, and experience.

Technology Highlights

  • Infrastructure for Automated Guided Vehicles (AGVs): Planned integration of autonomous vehicles to move multiple material streams across the hospital, improving logistics efficiency and staff safety.
  • Wearable Bio-Tracking Devices: Continuous patient monitoring before and after procedures will enable faster clinical intervention and better outcomes.
  • Smart Operating Rooms: Featuring digital integration, disinfection lighting, multi-angle clinical cameras, and real-time remote collaboration for advanced training and tele-surgical support.
  • Telemedicine for Surgery and Trauma: Virtual surgical consults and remote specialist access will expand capacity and ensure timely intervention in critical situations.
  • Real-Time Location Tracking: Ultra-wideband (UWB) asset and staff tracking within one-metre accuracy will enhance workflow optimization and safety.

 A Response to Today’s Healthcare Challenges

As Canadian patients face long wait times — averaging 28.6 weeks between referral and treatment in 2025 [1] — the need for technology to extend access, enhance capacity, and personalize care has never been greater. While most Canadians still prefer in-person visits, many Canadians believe that virtual and digitally supported care can improve access to specialists and reduce delays [2].

The Fraser Health region—including Surrey Memorial Hospital, the largest acute-care site in the region with over 650 acute-care beds and the province’s busiest emergency department—continues to face immense pressure from rapid population growth, aging demographics, and limited inpatient capacity. The new Surrey hospital and BC Cancer Centre directly helps to address these pressures by creating a digitally inclusive, patient-centric model of care that enhances operational flow, improves visibility across the care continuum, and optimizes real-time use of available beds and resources.

Angus Connect Team Approach

Across the country, Angus Connect has built a reputation for bridging people, process, and technology to deliver operationally ready, data-driven environments. Our multidisciplinary team — including engineers, designers, BIM, clinicians, engineers, project managers, and change management— has guided more than a dozen of Canada’s largest healthcare capital projects. From integrating real-time patient flow systems to enabling digital command centres, our work demonstrates how thoughtful digital design translates directly into better patient outcomes and workforce resilience.

Looking Ahead

The new Surrey hospital and BC Cancer Centre will set a new benchmark for smart healthcare facilities in Canada — a fully electric, digitally equipped hospital where interoperability, automation, and human-centered design converge to transform care.

By embedding digital health planning into the foundation of capital design, Angus Connect is not only building infrastructure — we’re helping define the next generation of care delivery across Canada.

Authors:

 
 

Megan Angus, RN, MBA, Lean, EDAC, Principal
Senior Vice President, Strategy and Digital Services | Vice President, Angus Connect

 
 

Vishal Bhana, B.Eng., P.Eng., RCDD, CDCDP, Associate
Senior Manager, Angus Connect

 
 

Kyra McLellan, B.Eng., M.A.Sc., E.I.T
Senior Designer, Healthcare

 
 

References:

[1] [2] Moir, M., & Esmail, N. (2025). Waiting Your Turn: Wait Times for Health Care in Canada, 2025 Report. Fraser Institute. | Fraser Institute. https://www.fraserinstitute.org/studies/waiting-your-turn-wait-times-for-health-care-in-canada-2025

[3] Virtual care is real care: National poll shows Canadians are overwhelmingly satisfied with virtual health care. Canadian Medical Association. (2020, June 8). https://www.cma.ca/latest-stories/virtual-care-real-care-national-poll-shows-canadians-are-overwhelmingly-satisfied-virtual-health  

 
 
 

June 16, London UK:
What if a cancer diagnosis didn't mean travelling to multiple locations for appointments, tests, treatment, and recovery?

For many patients, that's what the future of healthcare can look like.

Megan Angus (Angus Connect) and Kyle Basilius (Parkin Architects) share how 𝘁𝗵𝗲 𝗻𝗲𝘄 𝗦𝘂𝗿𝗿𝗲𝘆 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹 𝗮𝗻𝗱 𝗕𝗖 𝗖𝗮𝗻𝗰𝗲𝗿 𝗖𝗲𝗻𝘁𝗿𝗲 𝗶𝘀 𝗿𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆. Its integrated model brings specialized cancer care and community hospital services together on a single campus.

The impact extends far beyond co-location.

When cancer care, emergency services, surgery, diagnostics, and inpatient care are connected through shared digital platforms, coordinated workflows, and intelligent systems, patients experience a healthcare journey that is simpler, faster, and more connected. Fewer handoffs. Less travel. Earlier access to care. Greater confidence that the system is working together on their behalf.

The session will examine how integrated care models can:
✅ Create clearer pathways for patients and families navigating complex health journeys
✅ Improve access to specialized care closer to home
✅ Reduce delays and barriers between diagnosis, treatment, and recovery
✅ Support clinicians with coordinated workflows that allow more time for patient care
✅ Enhance system resilience and capacity through smart hospital technologies and data-driven decision-making

The presentation will also explore how sustainability and healthcare outcomes intersect. As one of Canada's first fully electric hospitals, the project demonstrates how low-carbon design and circular economy principles can support healthier, more resilient healthcare environments for generations to come.

 
 

Robots to the Rescue: Streamlining Hospital Operations to Lighten the Load on Staff

Preethi Sethi, Senior Consultant with HH Angus | Angus Connect, will be presenting at the Healthcare Design Conference + Expo (HCD 2025) alongside:

  • Henry Feng, Senior Manager, Engineering & Facilities Management, Providence Health Care
  • Pam McTeague, Global Clinical Operations Consultant (USA)

Also attending from HH Angus – Megan Angus, Senior Vice President, Strategy and Digital Services | Vice President Angus Connect.

As hospitals navigate ongoing staff shortages, this session explores how advanced logistics technologies—including automated guided vehicles (AGVs), mobile robots, and pneumatic systems—can help streamline operations, automate routine tasks, and allow healthcare professionals to focus on what matters most: patient care.

Drawing on real-world lessons from the New St. Paul’s Hospital project, the discussion will highlight how early planning, smart design, and collaboration are key to successfully integrating automation into hospital workflows. The team will also compare design-build-finance (DBF) and public-private partnership (P3) models, sharing strategies for effective change management and staff engagement.

By embracing intelligent automation, healthcare organizations can create more resilient, efficient, and patient-centred environments—lightening the load on staff while improving quality of care.