This dashboard solution transformed challenging conversations around space allocation into more informed decisions, enhancing efficiency and maximizing resource utilization for the organization.

This Canadian healthcare campus is comprised of three acute care hospitals, a rehabilitation facility, and various specialized and support facilities, making it one of the busiest hospital networks in the country.

In an environment where clinical space is constantly in high demand and various departments are always seeking additional space allocations, the campus network faced the challenge of balancing the ongoing demands for more space against the available assets. The need to gain insights into how these spaces were utilized and by whom was paramount in effectively optimizing space allocation.

To address this challenge, the client enlisted the expertise of HH Angus, a long-standing partner, to implement an occupancy monitoring solution. The project goal was to assess the utilization of clinical spaces and identify opportunities for improvement. A longer-term goal was to gather real-world data to inform the design of new spaces, ensuring they met needs identified through the measurement and analysis of current use data.

As part of the collaboration, numerous IoT devices were deployed across two rapid assessment centres, utilizing a variety of technologies to capture occupancy data. This near real-time data was then seamlessly integrated into a unified platform hosted on Amazon Web Services (AWS).

HH Angus designed and implemented a strategic approach to efficiently manage administrative department requests for additional space. Specialized occupancy sensors were tailored to meet the client’s requirements for accuracy and data granularity. Collaborating closely with the hardware vendor, we managed the entire installation and commissioning process. The result was a sophisticated cloud-based database and dashboard that empowers campus staff with comprehensive insights into space usage.

Road mapping and prioritizing sites were essential for large-scale implementation, and ongoing collaboration with the client ensures alignment with their long-term goals. The solution has already facilitated a departmental reallocation, demonstrating the practical benefits of the implemented system. Another benefit of the occupancy data collection is the ability to reallocate space to other departments as work-from-home initiatives create a more flexible work environment.

The sustainability features of this project are evident through its efficient use of office space, enabled by data driven insights. By implementing a tailored occupancy sensor solution, the project minimizes wasted space and energy resources, aligning with sustainable practices.

Medical privacy considerations, such as avoiding image processing, ensure that ethical guidelines are reflected in the technology deployed. Additionally, a continuous focus on accuracy maintenance enhances the longevity and effectiveness of the solution, reducing the need for frequent hardware replacements and minimizing associated environmental impact.

By leveraging AWS Quicksight, the collected data was transformed into actionable insights. Some of the notable benefits include acquiring reliable and actionable data, receiving an easy-to-understand insights dashboard, and utilizing this data and visualization tool to gauge the effectiveness of the client’s new Rapid Assessment Centre layout to inform future space layout decisions. This initiative reflects the client’s commitment to enhancing operational efficiency and improving patient care through innovative solutions.